Privacy Policy

Dear User,

METAMORFOSIS MOI S.L. / NIF: B02896199, with the company address in Calle San Eloy 28 - Sevilla 41001 as the Data Controller for the business unit MUSEUM OF ILLUSIONS has prepared this notice for you with the intent of familiarising you with procedures related to the collection and protection of your personal data.

We undertake to respect the anonymity and privacy of the users of this website, providing that this website is used in adherence to the terms and conditions of use. The personal data we collect fall into two categories: data you provide us and data collected automatically."

Data you provide

The personal data of users, such as name, surname, address, phone number, e-mail address and other data, shall be collected only if the user voluntarily delivers such data via e-mail. This data shall be used for the purpose of providing information on our services until the user demands their deletion. Data collected in this manner shall not be made available for other purposes, and neither shall it be processed for other purposes without the express permission of the user, providing that this website is used in adherence to the terms and conditions of use. We strive to provide maximum protection of the privacy and anonymity of the users and visitors of this website."

Data collected automatically

Different technologies may be used on our web pages for the purpose of improving efficiency and safety. Such technologies may lead to automatic collection of personal data by us or third parties. Examples of such technologies are cookies, web analysis. If you wish to find out more information about privacy protection and the collection of user data, please visit the part of our website related to cookie policy.

Purposes for which we collect data:

  • Providing services within the scope of performance of registered activity,
  • Replying to your inquires and providing information on our services,
  • Making appointments for group visits,
  • Booking birthday celebrations,
  • Booking events,
  • Our internal statistical data processing,
  • Invoicing

Lawfulness of processing

Personal data processing is lawful because it is based on legitimate interest, consent, contract and meeting obligations prescribed by law. We collect the data directly from you when you provide the data voluntarily through correspondence (inquiries, bookings, reviews, complaints about products and/or services), in which case the data are collected and processed based on the legitimate interests of controllers."

"Disclosing your personal data

We may share your personal data to the extent  which is necessary to fulfil our legal requirements and adhere to the laws and regulations applicable to us. The collected data shall not be delivered to other recipients and they will not be sent outside of the European Union."

"Your rights

  • Right to change and / or erase your personal data
  • Right to demand access to your personal data
  • Right to limit the processing of your personal data
  • Right to transmit the data

If you have any questions or concerns related to privacy, please contact the Data Controller Metamorfosis MOI, at the address Calle San Eloy 28 - Sevilla 41001, or via e-mail at [email protected] / [email protected]"

"TERMS AND CONDITIONS OF USE

We are so happy that you have visited the official website of the MUSEUM OF ILLUSIONS! By accessing and browsing this website, you undertake to accept the rules and terms and conditions related to its use. When you access and browse this website, you do so at your own responsibility.  The MUSEUM OF ILLUSIONS is not liable for any consequences stemming from access to, use of or inability to use this website.

The content of this website has been created with due care and is offered in good faith, with the sole purpose of providing information.  The MUSEUM OF ILLUSIONS does not vouch for the completeness and promptness of the information presented on this website, and neither does it vouch for the completeness and promptness  of linked websites.

All content, with the exception of the official trademarks of the MUSEUM OF ILLUSIONS, may be copied only for personal use and non-commercial purposes, in adherence with all copyrights. If you wish to publish, transmit or publicly show this website for any other purpose than those purposes which are permitted, written permission must be requested from the MUSEUM OF ILLUSIONS and any other copyright owners. Unauthorised attempts at modifying data, bypassing and ignoring security protocols and using this website contrary to its purpose are explicitly prohibited. The company that created this website reserves copyright to its appearance and design.