FAQ

Tickets are not yet available for sale. Only the booking option is available through the website. Tickets purchased from unauthorized websites or through resellers will not be accepted at the museum.

Yes, unless the venue is already fully booked. The best way to guarantee your access is to book online in advance. Please note that we do not accept cash payments.

There is no parking associated with the museum, but you can check HERE how to get there by train and metro, since we are in the center and there are many possibilities of access without a car.

The museum is very close to the center, so you have many bus and metro lines that will leave you very close. The train station is 5 minutes walk.

The average museum experience is between 45 and 90 minutes, it depends on how much you want to go deeper into the explanations of the exhibitions, how many photos and videos you want to make and how long you want to play with our XXL logic games.

Yes, the museum is wheelchair accessible and has a lift to access the top floor. There are some experiences that have access stairs, the Vortice Tunnel or rooms with sloping floors that are not as accessible but can be avoided in your visit and enjoy other experiences.

No es posible: el consumo de comida y bebida no está permitida en el museo. Si por prescripción médica es necesario deben consultar con el personal del museo para organizar su visita.

Children under 4 years old do not need to enter the museum. They can enter free if accompanied by an adult!